Privacy policy

1. Who we are

Re-Store Footwear is a trading name of Elegant Shoes Limited, registered in England and Wales, company number 02998425, of 392 Bacup Road, Waterfoot, Rossendale, BB4 7JJ. We are the controller of the personal information described in this policy. Contact: bilal@elegantshoes.co.uk or 07411 247116.

2. What we collect

When you request a quote we collect the details you enter: your name, company, job title, email address and phone number, information about your stock, and any photographs you upload. When you email or call us we keep a record of that correspondence. If you accept analytics cookies, we collect information about how you use the website.

3. How we use it

We use your information to respond to your enquiry, prepare a quote, carry out work you instruct us to do, and keep appropriate business records. We rely on our legitimate interests in responding to business enquiries, and on taking steps at your request before entering into a contract.

4. Who we share it with

We do not sell your information. We share it only with service providers who help us run the website and our business, such as our website host, form service and email provider, and only as needed for those services.

5. How long we keep it

We keep enquiry details and photographs for 12 months after our last contact with you, unless you become a client, in which case we keep records for as long as needed for the work and our legal obligations.

6. Your rights

You can ask for a copy of your information, ask us to correct or delete it, or object to how we use it. Contact us using the details above. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

7. Cookies

We use only the cookies needed for the website to work, unless you agree to analytics cookies through the cookie banner. You can change your choice at any time. Our About page includes an embedded Google Map. When that page loads, Google may set cookies and collect information such as your IP address. This is governed by Google’s own privacy policy at policies.google.com/privacy.

8. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.