For insurers and loss adjusters
Documented mould remediation for claims
Recovering goods to retail condition can reduce a loss considerably. We remediate mould-affected footwear and apparel and document the work to a standard designed to stand up to scrutiny.
What our reporting includes
- A mould confirmation report on the samples or consignment
- Units received, released and unable to be remediated, reconciled against the quantities sent
- Interim progress reports on larger jobs
- A completion statement
- Captioned photographs, taken on a sampling basis
- A formal limitations section and declaration
Clear about what we do not do
We do not give an opinion on the cause of mould, where in the supply chain goods became affected, or who is liable. Our inspection is visual and by smell, by trained operatives under controlled conditions, and does not include laboratory testing, sampling or species identification. We do not guarantee against recurrence once goods leave our control.
Those limits are stated in every report, so the record is accurate and cannot be read as claiming more than it does.
- of a 3,800 unit consignment released retail-ready
- 99.89%
- units unable to be remediated, sealed and recorded
- 4
- receipt to completion
- 18days
Confidential, with disclosure to advisers and insurers
Our reports are confidential. They may be shared with the client’s own advisers and insurers, which is what a claims process needs.
Questions
Yes. We can inspect samples, confirm the presence of mould and quote for the full consignment before you or your policyholder commit.
They are sealed, labelled and recorded, and shown on the completion statement.
Discuss an affected consignment
Send us photographs and the unit count, or call us on 07411 247116. We reply within 24 hours.
- Call 07411 247116
- Monday to Friday, 9am to 5.30pm